Manage Workplace Conflict By Leveraging DISC
In this episode of Ask The Professor, Ari Justice and Professor Ben Hippeli dive into how you can leverage DISC to manage workplace conflict.
They explore why healthy conflict is essential for team performance, how different DISC Styles experience and respond to conflict, and what leaders can do to turn conflict into productivity.
What is DISC?
DISC is a powerful framework that breaks down human behavior into four primary styles — Dominance, Influence, Steadiness, and Conscientiousness. By understanding these styles, leaders can recognize their own tendencies while adapting their approach to better connect with their team.
Here’s what you’ll walk away with from this episode:
- Healthy conflict is necessary for results: Avoiding conflict leads to apathy, lost productivity and disengaged employees, while healthy conflict drives creativity and better decision-making.
- DISC explains why conflict feels different to different people: Different styles interpret conflict or friction in different ways which often fuels misunderstanding.
- No DISC Style is “wrong” in conflict: Each style believes they are acting in the best interest of the team.
- Rules of engagement are critical for teams: Leaders must establish expectations for healthy conflict to create psychological safety and better dialogue
- Leaders must leverage strengths: High-performing teams use the superpowers of each DISC Style strategically.
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