Helping Create Change in Our Team
In this episode of Ask the Professor, Benchmark Training’s Professor Ben Hippeli and Ari Justice are joined by Allison Cummins, Founder and CEO of Blue Outcomes, to tackle the challenge of leading through change—whether within your team or with your prospects. Drawing on Allison’s expertise in project and change management, the conversation dives into why change efforts often fail, how to build a culture of trust, and the role individuals can play in making transformation stick.
From practical strategies for communicating the “why” behind change to understanding human resistance and turning team members into “change champions,” this episode offers leaders and aspiring leaders alike actionable tools for creating momentum and buy-in.
Here’s what you’ll walk away with from this episode
Clarity in Leading Change – Don’t assume your team understands the transformation. Clearly and repeatedly communicate the goals, impact, and connection to core values.
Building a Culture of Trust – Trust is built through transparency, vulnerability, consistent feedback loops, and strong relationships.
Executive Presence Without a Title – Leadership isn’t about position—it’s about initiative, thoughtful questions, and modeling the right behaviors.
Addressing Resistance to Change – Anticipate natural pushback, explain the “why,” acknowledge challenges, and empower “change champions” to advocate for the transition.
Individual Responsibility During Change – Practice the “Three Rights”: right attitude, right focus, and perseverance to keep momentum moving forward.
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