How Do Leaders Turn Accountability Into Empowerment?
In this episode of Ask the Professor, Professor Ben with special guest and Best Selling Author, Indie Bollman, dive into the three expectations of accountability every leader must live by.
This discussion explores how accountability should be a source of empowerment – not punishment – building trust, ownership, and team wins. Leaders will walk away with practical insights on how to lead by example, communicate intentions clearly, and create a culture of accountability fuels growth and success.
Here’s what you’ll walk away with from this episode:
- Accountability Starts with Leaders Modeling Expectations: Teams are watching how their leader act as an example of what is expected of them.
- Accountability is not a punishment, it’s empowerment: Accountability should inspire ownership, trust, and growth rather than fear.
- Expect the Cascade: When leaders set the example, accountability will flow naturally through the team and culture
- Inspect What You Expect: Trust your team, but verify through support, guidance, and feedback to help them succeed.
- Intention and communication are everything: Accountability done with genuine intent to develop your team and communicate clearly for team wins.
We’re bringing back Indie for a future episode to continue the conversation. If you have any questions about creating change in your team, send them in and we’ll cover it in a future episode!
Don’t miss out on future Ask The Professor Episodes
Follow us on LinkedIn to stay up to date on future episodes.
"The Benchmark team was able to increase productivity and engagement for all parties."
"No matter what level your sales or coaching skills are at currently, [Benchmark] will help you improve and break through to the next level. If you are new, he will help to increase your confidence and skills. If you are experienced, he will make you a pro."
"...Benchmark Training [has] changed my life and the trajectory of my professional career."
"...has helped me rearchitect my sales process ...I continue to make progress each week and have not hit a plateau yet (we've been working together for nine months)."
"...hands down, this one stood out to our team as one of the best!"
"It left our team feeling motivated and ready to put his advice to work. [the] presentation really covers the vital nuances of what it takes to build meaningful relationships and the importance of active listening to help us excel in our fundraising efforts."
"We are winning more business than before..."
"...can honestly say I've never had so much dynamic insight and incredibly useful guidance, support and advice from any Sales Coach before. Ben is an absolute genius..."
“...Engaging, informative, and inspiring”
"I would highly recommend Benchmark for any sales coaching and/or training for your sales teams."
“...the sharpest sales mind I’ve ever encountered."
"I’ve gained more knowledge and instinct under his coaching than I ever could have expected or asked for. Whether you’re a VP of Sales or a brand new rep, talk to the professor."
“...has really helped myself and the team remain with the client at the forefront of our minds..."
"Benchmark has been brilliant at explaining ways in which to be deliberate and conscious in our thought processes, so that we can be proactive and deliver great results for our customers."
“Sales Visionary is the phrase that comes to mind when I think of Benchmark.”
"I have had the pleasure of being coached by Benchmark for the past few months and the experience and knowledge it has provided me with is invaluable."
"There aren't enough words to describe how essential Justin and Benchmark have become in my career and life."
"Justin and Ben have developed a full-proof strategy and learning platform that I would stand on the rooftops and scream to any person who wants to take a sales career they are proud of and use it become a true superstar in this industry."