There’s this critical middle ground that we need to achieve with our team members when it comes to conflict on the team.
If conflict is too destructive, discussions turn into personal attacks.
If conflict is too passive, tough topics are not thoroughly discussed and solved.
Why is it important to get your team to embrace healthy conflict?
Because unresolved conflict hurts your bottom line to the tune of $350 billion in lost productivity*.
Three steps you can take right now to help your team embrace healthy conflict:
1) Clearly define and model the expectations of handling conflict in a healthy manner up front, before conflict arises.
2) Discuss the various communication styles on your team (think DISC or MBTI) so that team members can better understand each other’s perspective.
3) In discussions, point fingers at the process, not the people.
Don’t Let conflict stop you from new opportunities. Talk with an Executive Coach Today
