A lot of us make this mistake when communicating. When you correct it, your team engages better and your clients stick with you more.
2 Types of Listening to Better Your Leadership
It’s best to admit it. It really is.
Most of the time, we’re not listening to understand.
We’re listening to respond. And here’s the thing.
When we’re not listening with empathy and context, we’re quietly damaging relationships instead of strengthening them.
This problem holds true in leadership, sales, parenting, and teamwork.
❌ Pretending to listen
❌ Waiting for your turn to talk
❌ Listening just so you can defend your point
…versus…
✅ Listening to truly understand
✅ Listening with empathy and context
The quality of your listening determines:
-the quality of your leadership
-the quality of your relationships
-the quality of your sales conversations
-and ultimately, the quality of your results
When you’re ready to become a better communicator, start with becoming a better listener.
Which listening type do you catch yourself falling into most often?